Systems Status

(maintained Sun 11:00 pm to Friday 11:00 pm except statutory holidays and university closures)
For upcoming System Maintenance, please refer to the Service Bulletin tab.

All McMaster University systems are available

If you have concerns with UTS Supported Systems, please contact the UTS Service Desk.
Hours:Monday - Friday
8:30 a.m. - 4:30 p.m.
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Burke Science Building Room 245
Service bulletins for next 60 days
No planned Service outages in the next 30 days
 
BlueCat Address Manager
Available- BlueCat Address Manager (BCAM)

 
Citrix
Available- Citrix

 
Confluence
Available- UTS Confluence Instance

 
DNS and DHCP
Available- DNS and DHCP Services (BlueCat)

 
EDL
Available- Electronic Distribution Lists

 
Eduroam Wi-Fi
Available- Eduroam wireless services for local and off site users

 
Email Gateway
Available- Email Delivery Servers

 
Internet Access
Available- Internet access including external and internal

 
JIRA Service Desk
Available- Self Service Request and Reporting Tool

 
Jira Software
Available- Jira Software Projects

 
Long Distance Services
Available- Long Distance Services local and international

 
Lynda.com
Available- McMaster University Lynda Portal

 
MacDrive
Available- File sharing and storage

 
MACMAIL
Available- McMaster Exchange Email Service

 
Microsoft Office 365
Available- Office 365 and components

 
Mosaic
Available- service used to describe Mosaic as a total

 
Mosaic Bolton
Available- Mosaic Bolton

 
Mosaic Campus Solutions
Available- Mosaic Campus Solutions

 
Mosaic Data Warehouse
Available- Mosaic Data Warehouse

 
Mosaic Finance/Maintenance
Available- Mosaic Finance, Maintenance Management System, and Research Administration

 
Mosaic Human Resources
Available- Mosaic Human Resources Administration

 
Mosaic Portal
Available- Mosaic Portal

 
Network Connectivity
Available- Network (Wired and Wi-Fi) Connectivity

 
Network Shared Drives
Available- Shared Departmental Drives

 
Other
Available- Lab Bookings, Bulk ID Tool, Role Based Tool

 
Staff and Faculty Directory
Available- Staff & Faculty Directory

 
Studentmail
Available- Studentmail powered by Google

 
Time Reporting
Available- Time Reporting has been extended until 4:30pm

 
UTS Student Labs
Available- Labs in KTH, JHE and BSB

 
Virtual Private Network (VPN)
Available- McMaster Virtual private network (VPN) is a technology that creates a safe and encrypted connection over the internet using a client from Cisco Systems called AnyConnect.

 
Voice Services
Available- Telephone and Voice Mail

 
Wireless (Wi-Fi)
Available- Campus Wi-Fi Networking