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Systems Status


Welcome to the UTS System Dashboard

(maintained Sun 11:00 pm to Friday 11:00 pm except statutory holidays and university closures)
For upcoming System Maintenance, please refer to the Service Bulletin tab.



All McMaster University systems are available

If you have concerns with UTS Supported Systems, please contact the UTS Service Desk.
Hours:Monday - Friday
8:30 a.m. - 4:30 p.m.
Phone:905-525-9140 x24357 (2HELP)
Email:uts@mcmaster.ca
Service bulletins for next 30 days
Mosaic Campus Solutions

Start of disruption - 03 Nov 2018 - 06:00:00 PM
End of disruption - 30 Nov 2018 - 10:00:00 PM

Weekly Maintenance: Mosaic Campus Solutions may experience outages due to scheduled maintenance on Thursday evenings from 6:00 PM to 10:00 PM.
Mosaic Campus Solutions - 03 Nov 2018
Mosaic Finance/Maintenance

Start of disruption - 03 Nov 2018 - 06:00:00 PM
End of disruption - 30 Nov 2018 - 10:00:00 PM

Weekly Maintenance: Mosaic Finance/Maintenance may experience outages due to scheduled maintenance on Thursday evenings from 6:00 PM to 10:00 PM.
Mosaic Finance/Maintenance - 03 Nov 2018
Mosaic Human Resources

Start of disruption - 03 Nov 2018 - 06:00:00 PM
End of disruption - 30 Nov 2018 - 10:00:00 PM

Weekly Maintenance: Mosaic Human Resources may experience outages due to scheduled maintenance on Thursday evenings from 6:00 PM to 10:00 PM.
Mosaic Human Resources - 03 Nov 2018
Internet Access

Start of disruption - 13 Nov 2018 - 12:00:00 AM
End of disruption - 13 Nov 2018 - 06:00:00 AM

One of McMasters redundant Internet Service Providers is performing maintenance during this service window. Internet traffic will continue to transit through the other provider. No user impact is expected.
Internet Access - 13 Nov 2018
Wireless (Wi-Fi)

Start of disruption - 22 Nov 2018 - 06:00:00 AM
End of disruption - 22 Nov 2018 - 07:00:00 AM

On Thursday, November 22, from 6:00am to 7:00am, the campus wireless systems will be undergoing maintenance. A very short interruption in service may be noticed in these buildings only.

  • Togo Salmon Hall (TSH)
  • David Braley Athletic Centre (DBAC)
  • Refectory (RA)
  • Communication Research Lab (CRL)
  • Commons (C)
  • E.T. Clarke (CUC)
  • Ron Joyce Stadium (RJS)
  • Campus Services Building (CSB)
  • Temporary Building 13 (T13)
  • Day Care (T32)
  • Innovation Park (MIP)
  • Hamilton Hall (HH)
  • Divinity College (DC)
  • Life Science Bldg. (LSB)
  • Alumni House
  • Ron Joyce Centre (RJC), Burlington
  • Ivor Wynne Centre (IWC)
  • Nuclear Research Bldg. (NRB)
  • Outdoor Access Points
Wireless (Wi-Fi) - 22 Nov 2018
Network Connectivity

Start of disruption - 25 Nov 2018 - 07:00:00 AM
End of disruption - 25 Nov 2018 - 01:00:00 PM

A network maintenance window has been scheduled for Sunday, Nov. 25, 2018 between 7:00 am and 1:00 pm. During this window maintenance will be performed to the McMaster Innovation Park (MIP) network affecting network services as follows:

  • 7:00 am – 11:00 am: Atrium@MIP, Automotive Research Centre (MARC), and the Centre for Biomedical Engineering and Advanced Manufacturing (BEAM) wired, wireless and phones impacted
  • 7:00 am – 01:00 pm: OFFORD Centre for Child Studies Suite 201A, and MILO Suite 305 only

This maintenance impacts McMaster tenants of these three buildings only. Network Connectivity - 25 Nov 2018



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BlueCat Address Manager
Available- BlueCat Address Manager (BCAM)

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Citrix
Available- Citrix

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Confluence
Available- UTS Confluence Instance

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DNS and DHCP
Available- DNS and DHCP Services (BlueCat)

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EDL
Available- Electronic Distribution Lists

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Eduroam Wi-Fi
Available- Eduroam wireless services for local and off site users

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Email Gateway
Available- Email Delivery Servers

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HipChat
Available- McMaster HipChat Server

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Internet Access
Available- Internet access including external and internal

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JIRA Service Desk
Available- Self Service Request and Reporting Tool

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Jira Software
Available- Jira Software Projects

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Long Distance Services
Available- Long Distance Services local and international

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MacDrive
Available- File sharing and storage

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MACMAIL
Available- McMaster Exchange Email Service

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Mosaic Bolton
Available- Mosaic Bolton

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Mosaic Campus Solutions
Available- Mosaic Campus Solutions

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Mosaic Data Warehouse
Available- Mosaic Data Warehouse

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Mosaic Finance/Maintenance
Available- Mosaic Finance, Maintenance Management System, and Research Administration

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Mosaic Human Resources
Available- Mosaic Human Resources Administration

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Mosaic Portal
Available- Mosaic Portal

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Network Connectivity
Available- Network (Wired and Wi-Fi) Connectivity

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Network Shared Drives
Available- Shared Departmental Drives

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Other
Available- McAuth - dependent services (A2L. EDL, Oscar Plus, etc.)

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Staff and Faculty Directory
Available- Staff & Faculty Directory

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Studentmail
Available- Studentmail powered by Google

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Time Reporting
Available- Time Reporting has been extended until 4:30pm

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UTS Student Labs
Available- Labs in KTH, JHE and BSB

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Virtual Private Network (VPN)
Available- McMaster Virtual private network (VPN) is a technology that creates a safe and encrypted connection over the internet using a client from Cisco Systems called AnyConnect.

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Voice Services
Available- Telephone and Voice Mail

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Wireless (Wi-Fi)
Available- Campus Wi-Fi Networking

ServiceMosaic Campus Solutions
Start of disruption03 Nov 2018 - 06:00:00 PM
End of disruption30 Nov 2018 - 10:00:00 PM
DescriptionWeekly Maintenance: Mosaic Campus Solutions may experience outages due to scheduled maintenance on Thursday evenings from 6:00 PM to 10:00 PM.

ServiceMosaic Finance/Maintenance
Start of disruption03 Nov 2018 - 06:00:00 PM
End of disruption30 Nov 2018 - 10:00:00 PM
DescriptionWeekly Maintenance: Mosaic Finance/Maintenance may experience outages due to scheduled maintenance on Thursday evenings from 6:00 PM to 10:00 PM.

ServiceMosaic Human Resources
Start of disruption03 Nov 2018 - 06:00:00 PM
End of disruption30 Nov 2018 - 10:00:00 PM
DescriptionWeekly Maintenance: Mosaic Human Resources may experience outages due to scheduled maintenance on Thursday evenings from 6:00 PM to 10:00 PM.

ServiceInternet Access
Start of disruption13 Nov 2018 - 12:00:00 AM
End of disruption13 Nov 2018 - 06:00:00 AM
DescriptionOne of McMasters redundant Internet Service Providers is performing maintenance during this service window. Internet traffic will continue to transit through the other provider. No user impact is expected.

ServiceWireless (Wi-Fi)
Start of disruption22 Nov 2018 - 06:00:00 AM
End of disruption22 Nov 2018 - 07:00:00 AM
DescriptionOn Thursday, November 22, from 6:00am to 7:00am, the campus wireless systems will be undergoing maintenance. A very short interruption in service may be noticed in these buildings only.

  • Togo Salmon Hall (TSH)
  • David Braley Athletic Centre (DBAC)
  • Refectory (RA)
  • Communication Research Lab (CRL)
  • Commons (C)
  • E.T. Clarke (CUC)
  • Ron Joyce Stadium (RJS)
  • Campus Services Building (CSB)
  • Temporary Building 13 (T13)
  • Day Care (T32)
  • Innovation Park (MIP)
  • Hamilton Hall (HH)
  • Divinity College (DC)
  • Life Science Bldg. (LSB)
  • Alumni House
  • Ron Joyce Centre (RJC), Burlington
  • Ivor Wynne Centre (IWC)
  • Nuclear Research Bldg. (NRB)
  • Outdoor Access Points

ServiceNetwork Connectivity
Start of disruption25 Nov 2018 - 07:00:00 AM
End of disruption25 Nov 2018 - 01:00:00 PM
DescriptionA network maintenance window has been scheduled for Sunday, Nov. 25, 2018 between 7:00 am and 1:00 pm. During this window maintenance will be performed to the McMaster Innovation Park (MIP) network affecting network services as follows:

  • 7:00 am – 11:00 am: Atrium@MIP, Automotive Research Centre (MARC), and the Centre for Biomedical Engineering and Advanced Manufacturing (BEAM) wired, wireless and phones impacted
  • 7:00 am – 01:00 pm: OFFORD Centre for Child Studies Suite 201A, and MILO Suite 305 only

This maintenance impacts McMaster tenants of these three buildings only.


ServiceMosaic Campus Solutions
Start of disruption01 Dec 2018 - 06:00:00 PM
End of disruption28 Dec 2018 - 10:00:00 PM
DescriptionWeekly Maintenance: Mosaic Campus Solutions may experience outages due to scheduled maintenance on Thursday evenings from 6:00 PM to 10:00 PM.

ServiceMosaic Finance/Maintenance
Start of disruption01 Dec 2018 - 06:00:00 PM
End of disruption28 Dec 2018 - 10:00:00 PM
DescriptionWeekly Maintenance: Mosaic Finance/Maintenance may experience outages due to scheduled maintenance on Thursday evenings from 6:00 PM to 10:00 PM.

ServiceMosaic Human Resources
Start of disruption01 Dec 2018 - 06:00:00 PM
End of disruption28 Dec 2018 - 10:00:00 PM
DescriptionWeekly Maintenance: Mosaic Human Resources may experience outages due to scheduled maintenance on Thursday evenings from 6:00 PM to 10:00 PM.