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Systems Status


Welcome to the UTS System Dashboard

(maintained Sun 11:00 pm to Friday 11:00 pm except statutory holidays and university closures)
For upcoming System Maintenance, please refer to the Service Bulletin tab.



All McMaster University systems are available

If you have concerns with UTS Supported Systems, please contact the UTS Service Desk.
Hours:Monday - Friday
8:30 a.m. - 4:30 p.m.
Phone:905-525-9140 x24357 (2HELP)
Email:uts@mcmaster.ca
Service bulletins for next 30 days
Mosaic Campus Solutions

Start of disruption - 01 Jun 2018 - 06:00:00 PM
End of disruption - 29 Jun 2018 - 10:00:00 PM

Weekly Maintenance: Mosaic Campus Solutions may experience outages due to scheduled maintenance on Thursday evenings from 6:00 PM to 10:00 PM.
Mosaic Campus Solutions - 01 Jun 2018
Mosaic Finance/Maintenance

Start of disruption - 01 Jun 2018 - 06:00:00 PM
End of disruption - 29 Jun 2018 - 10:00:00 PM

Weekly Maintenance: Mosaic Finance/Maintenance may experience outages due to scheduled maintenance on Thursday evenings from 6:00 PM to 10:00 PM.
Mosaic Finance/Maintenance - 01 Jun 2018
Mosaic Human Resources

Start of disruption - 01 Jun 2018 - 06:00:00 PM
End of disruption - 29 Jun 2018 - 10:00:00 PM

Weekly Maintenance: Mosaic Human Resources may experience outages due to scheduled maintenance on Thursday evenings from 6:00 PM to 10:00 PM.
Mosaic Human Resources - 01 Jun 2018
Network Connectivity

Start of disruption - 24 Jun 2018 - 07:00:00 AM
End of disruption - 24 Jun 2018 - 02:00:00 PM

Burke Science Building network components are to be replaced as part of the wider network upgrade plan. This affects the entire building; wired, Wi-Fi and telephones. Work is to commence at 7:00 am on Sunday, June 24 and will be completed by 2:00 pm. The second floor of Burke Science (UTS Staff and some Science Labs) will be upgraded on another weekend. Therefore that floor will be impacted for a shorter period of time (1-2 hours). All other areas of campus will have normal network access.
Network Connectivity - 24 Jun 2018


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BlueCat Address Manager
Available- BlueCat Address Manager (BCAM)

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Citrix
Available- Citrix

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Confluence
Available- UTS Confluence Instance

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DNS and DHCP
Available- DNS and DHCP Services (BlueCat)

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EDL
Available- Electronic Distribution Lists

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Email Gateway
Available- Email Delivery Servers

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HipChat
Available- McMaster HipChat Server

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Internet Access-External
Available- Access to external sites via Internet

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JIRA Service Desk
Available- Self Service Request and Reporting Tool

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Jira Software
Available- Jira Software Projects

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Long Distance Services
Available- Long Distance Services local and international

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MacDrive
Available- File sharing and storage

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MACMAIL
Available- McMaster Exchange Email Service

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Mosaic Campus Solutions
Available- Mosaic Campus Solutions

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Mosaic Data Warehouse
Available- Mosaic Data Warehouse

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Mosaic Finance/Maintenance
Available- Mosaic Finance, Maintenance Management System, and Research Administration

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Mosaic Human Resources
Available- Mosaic Human Resources Administration

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Mosaic Portal
Available- Mosaic Portal

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Network Connectivity
Available- Network (Wired and Wi-Fi) Connectivity

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Network Shared Drives
Available- Shared Departmental Drives

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Other
Available- McAuth - dependent services (A2L. EDL, Oscar Plus, etc.)

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Staff and Faculty Directory
Available- Staff & Faculty Directory

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Studentmail
Available- Studentmail powered by Google

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Time Reporting
Available- Time Reporting has been extended until 4:30pm

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UTS Student Labs
Available- Labs in KTH, JHE and BSB

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Virtual Private Network (VPN)
Available- McMaster Virtual private network (VPN) is a technology that creates a safe and encrypted connection over the internet using a client from Cisco Systems called AnyConnect.

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Voice Services
Available- Telephone and Voice Mail

ServiceMosaic Campus Solutions
Start of disruption01 Jun 2018 - 06:00:00 PM
End of disruption29 Jun 2018 - 10:00:00 PM
DescriptionWeekly Maintenance: Mosaic Campus Solutions may experience outages due to scheduled maintenance on Thursday evenings from 6:00 PM to 10:00 PM.

ServiceMosaic Finance/Maintenance
Start of disruption01 Jun 2018 - 06:00:00 PM
End of disruption29 Jun 2018 - 10:00:00 PM
DescriptionWeekly Maintenance: Mosaic Finance/Maintenance may experience outages due to scheduled maintenance on Thursday evenings from 6:00 PM to 10:00 PM.

ServiceMosaic Human Resources
Start of disruption01 Jun 2018 - 06:00:00 PM
End of disruption29 Jun 2018 - 10:00:00 PM
DescriptionWeekly Maintenance: Mosaic Human Resources may experience outages due to scheduled maintenance on Thursday evenings from 6:00 PM to 10:00 PM.

ServiceNetwork Connectivity
Start of disruption24 Jun 2018 - 07:00:00 AM
End of disruption24 Jun 2018 - 02:00:00 PM
DescriptionBurke Science Building network components are to be replaced as part of the wider network upgrade plan. This affects the entire building; wired, Wi-Fi and telephones. Work is to commence at 7:00 am on Sunday, June 24 and will be completed by 2:00 pm. The second floor of Burke Science (UTS Staff and some Science Labs) will be upgraded on another weekend. Therefore that floor will be impacted for a shorter period of time (1-2 hours). All other areas of campus will have normal network access.